Coffea Espression Roaster & Shop follow all the principle of the UK General Data Protection Regulation (UK-GDPR).

**Information Collected:**

Customer will be asked through website forms to provide personal information such as name, address, email, phone number (optional) and payment details during the purchasing process. All these information is collected for order processing, management of your account, and communication between customers and Coffea Espression Roasters & Shop.

Coffea Espression Roasters & Shop will never contact our customers by phone, email, or mail to ask for any other information not listed above. Please disregard any suspicions event, and if possible, get in touch with us so we can take appropriate action.

Customer must provide their consent to receive email campaigns about products, services, and promotional content from Coffea Espression Roaster & Shop.

Customers' information is confidential and will not be shared, sold, or rented to third-party companies unless absolutely necessary. Coffea Espression Roaster & Shop utilises InPost lockers for shipping. In this scenario, the shipping provider requires access to client’s information such as the name and address. For our email campaigns, we will utilise a marketing tool that may have access to the customer's first name, previous purchases, and email address only.

Eventually, Coffea Espression Roaster & Shop will contact customers by email asking them to update their information when necessary. Customer data will not be stored indefinitely. Data will be deleted when the reasons for which they were obtained does not fit for purpose anymore and when the data becomes inaccurate.

We understand that customer data is highly sensitive information, and as such we have implemented a website host service that uses Secure Sockets Layer (SSL) encryption to store and keep customer data safely.

**Cookies and Tracking Technologies:**

Cookies are fragments of data that websites store on a device. We use cookies on our website to help it run effectively, to improve our services, provide you with a great experience. By using our website customer can manage cookie preferences according with their wishes. By clicking “Accept” all cookies, you agree to the storing of cookies on your device.

**Customer Rights:**

The customer has the right to access and correct their information in their account on the Coffea Espression Roaster & Shop website, as well as unsubscribe from receiving our emails at any time. Additionally, the customer has the right to request that our company delete their information from our website. In this case, contact us at coffeaespression@gmail.com

**Updates to the Privacy Policy:**

Coffea Espression Roasters & Shop reserves the right to update and modify the Privacy Policy when necessary. Any updates or modifications to our terms will be communicated to customers via email. It is important to highlight that the continued use of our services implies acceptance of the updated policy.

**Contact Information:**

For privacy-related inquiries, please contact Coffea Espression Roasters & Shop via customer support portal, email loja@coffeaespression.co.uk or by phone at +44 7776 964212 during working days from 9:00 am to 5:00 pm.